Privacy Policy

Fortune Electric (Hebei Fuying International Trade Co., Ltd.) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use and safeguard your data when you visit our website or do business with us.

1. Information We Collect

• Contact information: name, company name, email address, phone number, shipping/billing address.
• Order information: product inquiries, purchase history, payment details and shipping preferences.
• Technical information: IP address, browser type, device information and website usage data (pages visited, time spent).
• Communication records: emails, WhatsApp messages and inquiry form submissions.

2. How We Use Your Information

• To process and fulfill your orders and inquiries.
• To provide product quotations, technical support and after-sales service.
• To send product updates, industry news and promotional offers (you may opt out at any time).
• To improve our website, products and customer service.
• To comply with legal and regulatory requirements.

3. Information Sharing

• We do not sell, rent or trade your personal information to third parties for marketing purposes.
• We may share necessary information with trusted logistics partners, payment processors and customs agents solely to fulfill your orders.
• We may disclose information if required by law, court order or government regulation.

4. Data Security

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction.
• Sensitive payment information is processed through secure third-party payment gateways and is not stored on our servers.
• Access to personal data is restricted to authorized personnel only.

5. Cookies

• Our website may use cookies to enhance your browsing experience and analyze site traffic.
• Cookies are small text files stored on your device. You can disable cookies in your browser settings, though some website features may not function properly.

6. Data Retention

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting and reporting requirements.
• Order and transaction records are retained for a minimum of 5 years in compliance with Chinese commercial regulations.

7. Your Rights

• Access, correct or update your personal information.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of marketing communications at any time.
• Request a copy of your personal data in a portable format.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.